Being a vital link between support functions and the top management team, involves a great amount of negotiating with peers, contractors and stakeholders. The potential to influence, impact and change is unique to this role.
A strong middle management team will produce outstanding operational results, easing the need for top managers to oversee and intervene directly in day-to-day operations.
Knowledge Valley provides participants with the opportunity for reflection, feedback, skill refinement and planning for change.
’Key Focus Areas of the Workshop:
- Understanding the role of a middle manager.
- Understanding various stakeholder’s perceptions and their behaviors.
- Manager’s role in setting individual and group objectives.
- Conducting effective business reviews.
- Business communication with internal and external stake holders.
- What to delegate and methods to monitoring progress
- How to provide effective feedback under difficult situations.
- Handling team conflicts and performance related issues.
- Coaching Concepts.
Who Should Attend
The workshop encourages self-reflection and learning about existing and new skills and theories of leadership and management. Experiential learning will be an integral part of the workshop, which will engage in a variety of activities, simulations, and experiments. Simulations will encourage and improve group dynamics, communication and decision-making skills.
Benefits
- Able to enhancing self & team performance.
- Better understanding & value the multiple roles played by the middle manager.
- Develop insight into change management plans Enhanced persuasion skills Ability to coach team members.
Duration
3 Days.