This workshop will prepare you to make significant strategic contributions to your company’s future e-marketing activities. Participants will be given the framework to implement an e-marketing plan that is based on documenting objectives, implementing to best-practice levels and forecasting realistic predictions of ROI.
What You Will Cover
E-marketing Vehicles
- Elements on your website
- Elements off your website
- Elements in other media
- Elements in the customer environment
Rich Media Vehicles
- Banners and vokens not dead yet
- The best and worst of rich media
- Interactive on-page campaigns
- Podcasting – building relationships with audio
eMail Marketing
- 20 must-haves for a great eMail campaign
- How to measure email success
- Privacy legislation regarding email
- Case Studies: Excellence in email
Search Engine Optimization/Search Engine Marketing
- Differences and definitions
- Key technical criteria
- Understanding customer behaviors
Social Marketing
- Blogs and Wikis as marketing tools
- Twitter and Facebook – Can they deliver?
Globalization
- Samples of globalized e-marketing
- Managing expectations for a global customer base
Viral Marketing
- Everybody wants a chicken
- The 5 immutable laws of viral marketing
- Case studies: viral victories
Integration of Online and Offline Marketing
- Mixed media success stories
- How to integrate your marketing mix
- How integration improves measurability
- How integration gives you more bang for the buck
Building an e-marketing Plan
- Business case template
- Cost parameters
- Success measurements
Measuring the ROI of eMarketing
- Tools for POS measurement
- Technical applications for measurement (metrics)
Candid Assessments
- Live critiques of participant websites/ eMarketing campaigns
Who Should Attend
Marketing managers, sales directors and VPs
- Website designers and content managers
- Communications managers
- Advertising and multimedia managers
- E-commerce specialists and systems managers
- Business owners and strategic planners
- Customer service executives
- Directors of operations and information system
Benefits
- Identify the key components of an e-marketing Plan.
- Recognize the importance of tying e-marketing to business objectives.
- Analyze a range of different e-marketing tools (e.g. SEO, email campaigns).
- Review mobile marketing case studies aimed at iPhone and smartphone users.
- Separate the hype from the truth about social media (Facebook, Twitter, etc.).
- Systematically evaluate a variety of e-marketing vehicles for B2C, B2B and B2E audiences.
- Create an e-marketing business case that allows you to plot costs against returns.
- Integrate your existing marketing mix with the web.
- Lower your marketing costs while building the relationship with your customers.
- Understand when and how to use technology to maximize marketing effectiveness.
- Troubleshoot your current online marketing presence to identify potential enhancements.
Duration
2 Days.