Objective
On completion of Business Analysis Practice training, delegates will be able to:
- Describe the development of a business strategy
- Use strategic analysis techniques
- Describe the need for project discipline
- Explain techniques to investigate the business systems of an organisation
- Describe an approach to improving business systems
- Use a stakeholder analysis technique and explain why stakeholder management is important
- Use techniques for the analysis and modelling of business systems
- Describe how to identify recommendations for business improvement
- Describe the contents of a rigorous business case to develop and implement business changes
- Identify costs, benefits, impacts and risks for an option in a business case
Workshop overview
Business Analysis Rationale
What is a business system?
The place of business analysis Business analysis vs. systems analysis Approaches to business analysis The business change lifecycle Roles in business analysis Strategic analysis in context Understanding the organisation’s strengths and weaknesses External analysis – PESTLE, Five Forces Internal analysis – Resource Audit MOST Building a comprehensive SWOT analysis Measuring performance – the Balanced Business Scorecard Critical success factors and key performance indicators A Project Approach to Business Analysis Business analysis studies as projects Terms of reference and project initiation Assuring business benefit
Understanding the situation/issues
Types of business ‘problem’Rich pictures and mind map Defining the problem Review of investigation techniques Business perspectives Analysing stakeholders Stakeholder management strategies Business perspectives – introduction Defining the perspective – CATWOE
Analysing and modelling the business activities
Modelling business activities Five types of business activity Consolidating perspectives and business activity models
Identifying potential solutions
End-to-end process models Exploring the gap between the current and desired situation Areas for business improvement (organisation context, processes, people) Holistic approach to business solutions
Who Should Attend
Anyone who requires an understanding of Business Analysis including business analysts,business managers and their staff,business change managers and project managers.
Duration
3 Days.
